CRITICAL THINKING, PROBLEM SOLVING & DECISION-MAKING
Successful organizations recognize that critical thinking and creative solutions to problems significantly enhance business potential. Today’s decision makers must use a variety of thinking styles, methodologies and creative processes. In this course, you develop your skills as a critical thinker and problem solver. You learn to leverage your personal thinking preferences using tools and techniques based on latest thinking.
This class teaches participants effective problem solving and decision-making skills. The instructor will guide participants through the process of identifying root causes of problems, generating solutions to problems, establishing decision-making criteria, and using those criteria to select the best alternative solution to problems. Participants will learn to evaluate the benefits and risks of individual versus group decision-making approaches. Case situations will be used to help participants learn how to apply the problem solving and decision-making processes to their own work situations.
- Identifies and analyzes problems.
- Uses sound reasoning to arrive at conclusions.
- Finds alternative solutions to complex problems.
- Distinguishes between relevant and irrelevant information to make logical judgments.
- Develops new insights into situations and applies innovative solutions to make organizational improvements.
- Designs and implements new or cutting-edge programs and processes. Exercises good judgment by making sound and well-informed decisions.
- Diagnose potential and actual problems.
- Demonstrate the ability to identify the root causes of problems.
- Use creative problem-solving techniques to generate multiple solutions. Evaluate alternative solutions and select the best one based on available data.
- Introduction to Decision Making
- Barriers to Brilliant Decisions
- Critical Thinking
- Problem Analysis Guidelines
- The Decision